Executive
Coaching
Many mangers and executives are very talented professionals
in their field but need to strengthen their work style,
management or leadership skills. Executive coaching can
address issues like executive presence, workflow efficiency,
management style and horizontal and vertical communication.
Executive coaching can transform a good manager into a GREAT
manager. This maximizes his/her potential to advance the
organization's goals and strengthen the bottom line.
Henrietta Harrison works one-on-one with your manager to
transform his/her style of working with subordinates or
co-workers into a style which promotes cooperation and good
will. Ineffective communication which is either too aggressive
or too passive is translated into communication which is
positive, direct and motivates others. The manager develops
conflict resolution skills which surmount individual differences
to promote organizational interests and learns how to delegate
responsibility, manage and control performance more effectively.
Additionally, Henrietta can address personal and out-of-the-office
concerns such as divorce, family medical issues or alcoholism,
which may be negatively impacting job performance. This
work is held in strictest confidence with meetings held
on site or in Henrietta's office in downtown Westport, CT.
Individualized stress management programs can be designed
for a key employee tailored to his/her needs.
Henrietta has provided executive coaching to middle and
senior managers, as well as C-level executives, in companies
across many industries including GE, Philips Electronics,
Clairol, Microsoft, and Merrill Lynch.
Team Building
Some employees are superstars working on their own, but
are not effective team players.
Developing good team players is one of the most cost effective
ways to maximize productivity with existing human resources.
Henrietta Harrison interviews management and employees to
develop a program for the employee group which will strengthen
communication skills, improve delegation of responsibility,
and promote conflict resolution based upon shared interests
and organizational goals. Case studies developed from actual
work situations can be used to provide practice troubleshooting
problematic situations.
Henrietta facilitates employee development of a concrete
behavioral Vision Statement defining how the team can function
more effectively to achieve organizational goals and develop
a plan for how each will translate this vision into daily
work habits. Employees not only solve their team work problems;
but, in the process, experience how it feels to work together
as a productive team using each employee's skills and strengths
to maximum benefit.
Employee
Mediation
Employee conflict undermines employee morale, team work,
and productivity. Mediation by a neutral third party resolves
conflict in a win-win framework and establishes a model
for future conflict resolution.
Stress
Management
Research has shown consistently that stress is the single
greatest factor contributing to limited productivity, low
employee morale, absenteeism, and turnover at all levels
in the organization. Learning to manage stress more effectively
boosts morale, enhances performance, and increases profitability.
Henrietta Harrison works with your employees one-on-one
or in small groups to identify sources of stress on the
job and to develop skills and techniques for coping effectively.
Employees brainstorm how to manage competing demands on
them which can cause stress, how to increase their capability
to meet demands, and how to deal with stressful situations
in new ways which can lower wear and tear on them and enhance
work performance.
In addition to tackling actual on-the-job stressors, employees
strengthen coping skills for balancing demands of work and
family. A stress management program can be developed as
a stand-alone workshop or integrated into a broader employee
wellness program.
Employee
Surveys
Information is the most valuable commodity used by management
to maximize productivity and profitability. This is especially
true with respect to management of human resources. The
information gathered through employee surveys can shape
policy to attract, motivate, and retain valued employees
and conveys management's interest in the views and concerns
of employees.
Henrietta Harrison conducts surveys for management with
target groups of employees to identify HR issues impacting
employee morale and/or work performance such as downsizing,
office relocation, change of management, accelerated growth,
or public relations issues. Conduct of the survey by an
outside consultant assures objectivity and confidentiality;
thus, promoting fuller, more candid participation from employees.
Surveys can be in written form, one-on-one interviews, or
focus groups. A full Report of Findings detailing the nature
and scope of identified problems or concerns is developed
for management use.
Women's Issues
Women employees are still one of the most underutilized
resources available to organizations today. Underutilization
of women already on the payroll is wasteful in today's workplace
where management is increasingly being asked to do more
with less. Fuller utilization of talents and expertise of
women employees boosts the value of a company's human resources
at virtually no cost to the organization.
Henrietta Harrison works with women employees, co-workers,
and/or managers of women employees to address areas of concern
including: equity in the workplace, "glass ceiling,"
sexual harassment, and grooming women for management roles
within the organization.
Confidential interviews and/or group discussions are used
to identify and diffuse employee complaints; and to identify
and resolve barriers to fuller utilization of women as a
resource to the organization.
Executive Coaching designed
to equip women employees for management responsibility can
be provided; as well as special Stress
Management programs which focus on balancing the demands
of work and family.
